Terms and Conditions

Last updated: October 28, 2026

These Terms and Conditions (“Terms”) apply to your use of the Dumpster Mule website and services, including dumpster rentals, junk removal, and text message communications. Dumpster Mule locations are independently owned and operated franchises of Home Brands. By using our website, booking a service, or opting in to text messages, you agree to these Terms.

Services

Dumpster Mule provides half day and full day dumpster rentals and junk removal services for residential and commercial customers in our service areas. Availability, pricing, and service details vary by location and are confirmed at the time of booking.

Booking and Payment

Bookings are confirmed once we receive payment or a deposit, as required by your local Dumpster Mule location.
Prices quoted online or by phone are estimates. Final charges may change based on rental time, weight, volume, or the type of materials disposed.
Additional fees may apply for overweight loads, prohibited items, extended rental time, extra trips, or damage.

Cancellations and Rescheduling

Please contact your local Dumpster Mule location as early as possible if you need to cancel or reschedule. Late cancellations may be subject to a fee set by your local location. We may reschedule services due to weather, safety concerns, or circumstances outside our control.

Customer Responsibilities

Provide a safe, accessible placement area for the dumpster. You are responsible for obtaining any permits required to place a dumpster on a public street or right-of-way.
Do not load the dumpster above the fill line or beyond the stated weight limit.
Do not place prohibited items in the dumpster, including hazardous waste, chemicals, paint, oil, fuel, tires, batteries, asbestos, medical waste, or appliances containing refrigerants. A full list is available from your local location.
Do not move the dumpster after delivery.

Damage and Liability

You are responsible for damage to the dumpster or equipment during your rental period, other than normal wear and tear. We take reasonable care during delivery and pickup, but we are not responsible for damage to driveways, lawns, or other surfaces resulting from the normal placement and removal of equipment at the location you choose.

To the fullest extent allowed by law, Dumpster Mule is not liable for indirect, incidental, or consequential damages arising from the use of our services. Our total liability for any claim will not exceed the amount you paid for the service involved.

SMS Terms and Conditions

When you opt in to the service, we may send you a message to confirm your signup. Message and data rates may apply. Message frequency varies. Text “HELP” for help. Text “STOP” to cancel.

You can cancel this service at any time. Just text “STOP” to the Dumpster Mule number you texted or received messages from. After you send the message “STOP” to us, we will reply to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time, and we will start sending you messages again.

If at any time you forget what keywords are supported, just text “HELP” to the Dumpster Mule number you texted or received messages from. After you send the message “HELP” to us, we will respond with instructions on how to use our service and how to unsubscribe.

Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Carriers are not liable for delayed or undelivered messages.

We will not share your mobile phone number or text messaging consent with third parties or affiliates for marketing purposes.

If you have any questions regarding privacy, please read our Privacy Policy.

Website Use

Content on this website is provided for general information. You agree not to misuse the website, interfere with its operation, or copy its content for commercial use without permission.

Changes to These Terms

We may update these Terms at any time. Changes take effect when posted on this page. Your continued use of our services after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the State of South Carolina, without regard to conflict of law rules.

Contact Us

For questions about these Terms, contact your local Dumpster Mule location using the phone number or contact form on our website.

How We Use Information

We use the information we collect for purposes including:

Maintaining and improving the Site.
Monitoring site usage and detecting/preventing technical issues.
Contacting customers regarding inquiries, scheduling services, and accepting digital payments.
Contacting users that have submitted a resume through our Careers page for the purposes of employment.
Internal record keeping and administrative purposes.
Verifying or maintaining the quality and safety of our services.
Analyzing the effectiveness of our marketing campaigns.
Delivering targeted advertisements about our services through Google Display Ads and Meta Advertising.

Information We Disclose

To Google Ads: When a user interacts with our ads and later contacts us or completes a transaction, we may send offline conversion data to Google to measure and improve our advertising. This includes (a) matching Google Click Identifiers (GCLIDs) with our first-party sales data, and (b) sharing customer information you provide to us — such as your email address and phone number — with Google in hashed (irreversible, encrypted) form. Google uses this hashed data only to match your activity to a prior ad interaction for conversion measurement and does not use it to identify you. This is sometimes called ‘enhanced conversions.’
To Meta (via CallRail integration): CallRail may share phone numbers, email addresses, or Meta Click IDs with Meta for advertising attribution purposes. We may also send offline conversion data using Meta Click IDs for the purposes of understanding which of our advertising campaigns lead to sales or service bookings.

We do not sell or rent your personal information to third parties.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce agreements.

Your Access to and Control Over Information

You may contact us at any time to:

Request access to the personal information we hold about you.
Request correction or deletion of your personal information.
Express any concern you have about our use of your data.
Opt out of receiving marketing communications.

To exercise these rights, please contact us using the details provided below.

Commitment to Security, Privacy, and Standards

We take seriously our responsibility to protect the security and privacy of the information we receive via our Site. We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide via our Site against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure or use.

Please remember that communications over the internet such as emails are not secure. We seek to keep secure all confidential information and personal information submitted to us through our Site in accordance with our obligations under applicable laws and regulations. However, like all website operators, we cannot guarantee the security of any data transmitted through our Site.

Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it.

Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

SMS Messaging

Dumpster Mule sends text message updates and responses to construction and industrial customers about pricing and products offered at https://dumpstermule.pro.

When you opt-in to the service, we may send you a message to confirm your signup. Message and data rates may apply. Message frequency varies. Text “HELP” for help. Text “STOP” to cancel. You can cancel this service at any time. Just text “STOP”. After you send the message “STOP” to us, we will reply to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time, and we will start sending you messages again. If at any time you forget what keywords are supported, just text “HELP”. After you send the message “HELP” to us, we will respond with instructions on how to use our service and how to unsubscribe. Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). Carriers are not liable for delayed or undelivered messages.

If you have any questions about this Privacy Policy, or if you feel that we are not abiding by this Privacy Policy, you should contact us immediately via telephone or you can contact us through our website’s contact page.